We ask that you submit a list of existing accounts or citations when you submit your campaign information and we will replace those accounts or listings with alternatives. We try to avoid building duplicates so we ask that you please try to be as precise as possible. If you do not have a list of existing citations or accounts we will search for existing accounts before building more but there is no guarantee we will find them all.

Yes we use a rank tracker to track up to 25 local keyword variations that pull map results. We ask that you submit 5 main target keywords per campaign and we use variations of those in addition. You receive a view key for the duration of the project that you can use to monitor and measure performance KPIs. You will also get geo grid style reporting at key points in your campaign.

We cannot work on your GMB order without being given access to your GMB account dashboard. The easiest method of granting access is to make us a manager of the page. To do this, log in to your account and access the Google My Business page. Select the three dash menu icon in the upper left corner and select Users. Select the Plus icon and add the branded email address provided to you by the GMB team after submitting info, then select the plus again. There are two other options for allowing us the access we need to optimize your account. First, you can choose to supply our team with your Google login credentials associated with your GMB account. You may also choose to create a new Gmail and make that a manager of the page and then provide us with access to that Gmail instead. Additionally, please make sure that your two-step verification is turned off, as we cannot start an order with this in place. No matter how you choose to give access to your account, don’t forget about supplying the recovery info!

Once your order has been set up by our GMB team and we have the proper access to your GMB account, work can begin your campaign. You will be able to see when your order is started, as well as view key reports and notes, directly from your order workbook. Deliverables will be updated on a regular basis as your campaign progresses, and will share a report link directly with you. 

Consistent Name, Address, Phone #, or NAP, details are still very important to local rankings. If your NAP details change during the course of the campaign there will be an additional fee required to change or update any work already completed.

There is no concrete turnaround time for these projects. You will be able to view all progress on actionable items, the order in which they will be completed, and the associated files for each part of your campaign at any time. We will progress through the tasks listed in each part of the campaign – barring any delays due to account access issues or 3rd party platform issues that we are not responsible for – and you should expect your campaign to be completed promptly in the given time frame. 

Most of our clients are reporting seeing gains within a couple of weeks of the campaigns starting! However, there is no way to pinpoint an exact date, but because these are some of the best methods the results always outperform anything you would get from lesser quality agency products.

If you have any questions about your order please email thinkforward@bigdeal.solutions